• waisak.borobudur@gmail.com
  • Borobudur, Magelang, Central Java

Terms of Service

Halaman ini ditulis dalam bahasa Inggris. Halaman bahasa Indonesia ada di sini.

Booking Flow


Booking Deadline

1 June 2023

【Group Tour / Private Tour】

  1. Book your tour by contact form in each tour page.
  2. Pay deposit or submit your credit card information within 24 hours after you got our booking confirmation email to re-confirm your booking. If no deposit or credit card information, your booking is automatically cancelled.
  3. Send you our booking confirmation letter within 24 hours after we get your deposit or credit card information.
  4. Let us know your phone number that is active in Indonesia for emergency cases before 1 June 2023.
  5. Send you your guide or driver name and phone number on 3 June 2023.

【Ticket】

  1. Book your ticket(s) by booking form in Ticket page.
  2. Send you our booking confirmation within 24 hours.
  3. Pay the ticket fee within 24 hours after you got our booking confirmation. If no payment, your booking is automatically cancelled.
  4. Let us know your phone number that is active in Indonesia for emergency cases before 1 June 2023.


Payment Rules

【Group Tour / Private Tour】

Deposit


Payment Day Within 24 hours after you got our booking confirmation
Payment Method Bank Transfer*
Amount of Payment Rp 300,000 per person

*In the case that it’s not easy to make a deposit payment by bank transfer because you live in overseas, we will show you another options. Please feel free to ask us.

Balance


Payment Day On the tour day
Payment Method Cash (Indonesia Rupiah only)
Amount of Payment The rest of total cost

【Ticket】


Payment Day Within 24 hours after you got our booking confirmation
Payment Method Bank Transfer
Amount of Payment 100% of Ticket Fee


Cancellation Policy

  1. Please inform us your cancellation by Email or WhatsApp. Cancellation by phone call is not acceptable in any cases.
  2. Please pay the cancellation charge in 7 days.


Cancellation Charge

【Group Tour / Private Tour】

Group Tour Private Tour
Informed before 31 May 2023 Rp 300,000 per person Inform individually when confirming the booking
Informed between 1 June – 3 June 2023 50% of Tour Cost
Cancelled on the day or after the tour began 100% of Tour Cost

【Ticket】

No Reundable